Privacy Policy

We’re committed to protecting the privacy of our customers. This notice describes our “Privacy Policy.” By using the Gracious Home website, you agree to accept the terms set forth in this Privacy Policy.

Personal Information Collected and Its Use

In order to purchase from GraciousHome.com, a user must set up an account or purchase as a Guest. When you set up an account with GraciousHome.com, the following personal information will be requested: first and last name, mailing address, shipping address, phone number, email address, credit card information and a password selected by you (“personal information”). When purchasing as a guest the same personal information will be collected with the exception of a password. The personal information we collect will only be used by Gracious Home and its affiliates, or any of their agents or employees, for the purposes of fulfilling orders, tracking your purchasing history, providing a more efficient customer service and shopping experience, and for general marketing purposes. Your email and mailing address will be used to confirm your orders and to receive special offers from Gracious Home. Gracious Home WILL NOT SELL any of your personal information.

Internet Security

When you place an order or otherwise provide personal information through GraciousHome.com, the information is passed through a secure server. The data submitted is encrypted using SSL (Secure Sockets Layer) before it is sent to us. Although no data transmission over the internet is guaranteed to be 100% secure, SSL encryption provides one of the highest levels of Internet security currently available.

Warning about Fraudulent Emails

“Phishing” is a scam designed to steal your personal information, whereby a third party sends an email to you which looks like it is from Gracious Home and asks you for your personal information. Gracious Home will never request your password, user name, credit card information or any other personal information through email. Do not provide any personal information in response to an email which appears to be from Gracious Home.

Cookies

Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. GraciousHome.com uses cookies each time you visit the website to store personal information about you, including your specified area(s) of interest, any information you have saved, or as a means to track the pages you have visited and recent order information. The use of cookies has become an industry standard used by most major websites, but can be disabled if you wish. In order to provide the best user experience possible, we also use cookies for reporting and analysis purposes such as how users are shopping our website, performance of our marketing efforts and your response to those marketing efforts, and the delivery of relevant marketing messages.

Pixel Tags

Gracious Home uses “pixel tags” (also known as “web beacons”) which are tiny graphic images, on its website and in its emails. Pixel tags help analyze how Gracious Home’s customers use the website and measure the effectiveness of the website and advertising. Gracious Home works with service providers that help track, collect and analyze this information.

Pixel tags may be used to collect information about your visit to our website and actions you take in connection with the site. This information may include the pages and links you view and other features you use, your computer’s internet protocol (IP) address, your browser type, your operating system, date and time information, and other technical information about your computer. Gracious Home may also track certain information about the identity of the website you visited immediately before coming to our site, but does not otherwise track any information about your use of other websites.

Pixel tags and cookies in our emails may be used to track your interactions with those messages, such as when you receive, open or click a link in an email message from us.

We also work with third-party companies that use tracking technologies to collect information about your visits to our websites and your interaction with our advertising and other communications.

We may combine the information we collect through cookies and pixel tags with other information we have collected from you. This information may be used to improve our websites, to personalize your online experience, to tailor our communications with you, to determine the effectiveness of our advertising, and for other internal business purposes.

Changes to Our Privacy Policy

Gracious Home reserves the right to change its Privacy Policy. Any changes to our policy will be posted on this page. Therefore, you should periodically check this page for changes. If your personal information will be used in a manner which differs from the use indicated in the Privacy Policy existing at the time the information was collected from you, such changes will not be implemented without first posting a notice on this website for at least 30 days, during which time you can send an email to cs@gracioushome.com indicating your election to have your account removed from our system.

Children

GraciousHome.com is not meant for use by children. Children under the age of 18 should not provide any personal information without the knowledge and written consent of a parent or guardian. Gracious Home does not intend to collect or use personal information from children under the age of 18 without such verifiable consent.

Promotional Emails

Gracious Home may use your mailing address and email address to send occasional promotional materials and offers. Gracious Home will not sell any of your personal information to any third party. If you no longer wish to receive promotional mailings from Gracious Home, you may opt-out by updating your email preferences or Contact Us and we'll take you off the list.