SHIPPING & DELIVERY

Current Promotions:
Free Shipping on Orders $99 or More*

Free Shipping Discount is automatically applied during checkout. Simply choose “UPS Ground” or “Gracious Home Delivery” as your shipping option. Offer valid on all purchases placed on GraciousHome.com. Excludes Gift Cards, E-Gift Cards, and items with shipping surcharges. A shipping surcharge for heavy, bulky or fragile items may apply.

IT’S CLEAR

Domestic shipping and handling charges are clearly displayed during the check-out process as you complete your online order.

IT’S CONVENIENT

  • Gracious Home Truck Delivery – Manhattan Only (Order By 12 Noon For Same Day Delivery; $15 next day)
  • Ground, 1-7 business days
  • Please contact Customer Service for express options

WE SHIP INTERNATIONAL ORDERS

For shipment to an APO/FPO or an address outside the continental U.S., please contact us and we’ll be happy to assist you.

GENERAL INFORMATION ABOUT SHIPPING

  • Please allow 24 hours for all orders to be processed plus transit time to your shipping location.
  • Manhattan customers can choose Gracious Home Delivery during check out for a flat fee of $15.00 per delivery.
  • UPS Ground service is used for most other domestic shipments (charges listed below) and products usually arrive within 1-7 business days.
  • Orders with more than one item may be shipped separately and could result in multiple deliveries being received.
  • To receive your order more quickly, you may contact Customer Service for Next Day or 2nd Day for an additional charge. NOTE: Once your order is processed, please allow one business day with Next Day and two business days with 2nd Day for your products to arrive. There is no weekend pickup or delivery for either of these shipping methods and because every item on our site is not always immediately available, all or part of your order may take additional time to ship.
  • A shipping surcharge for heavy, bulky or fragile items may apply. Details are available on individual product pages. Shipping surcharges, where applicable, will apply regardless of any promotions or discounts.
  • For questions about our return policy, please see our Returns & Exchanges page.

SHIPPING RATE GUIDELINES

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Use the chart below as a guideline to calculate delivery fees. Please see product page for exact shipping rates based on specific item and shipping destination
Order Total GH Truck - Manhattan Only
(Next Day)
Ground
under $25 $15.00 $6.50
$25.01 - 50 $15.00 $8.50
$50.01 - 75 $15.00 $10.00
$75.01 - 100 $15.00 $10.00
$100.01 - 150 $15.00 $17.00
$150.01 - 200 $15.00 $20.00
$200.01 - 250 $15.00 $25.00
$250.01 - 300 $15.00 $30.00
$300.01 - 350 $15.00 $35.00
$350.01 - 400 $15.00 $40.00
$400.01 - 450 $15.00 $45.00
$450.01 - 500 $15.00 $50.00
$500.01 - 550 $15.00 $55.00
$550.01 - 600 $15.00 $60.00
over $600 $15.00 $65.00
(Oversized, heavy and bulky items will have additional surcharges added to the shipping charge. Please see product page for oversize surcharge on a specific item)